From the homes of the richest people in the country and the expensive streets of Knightsbridge, up to Newcastle and now the internet, Aspers has had quite a journey – and it comes with a heart-warming father and son tale too.
Their online casino is a shining example of what is possible when effort is applied, and as you might expect from a site with roots in the real world, table games and live casino play a big role here. In fact, you can even play on tables in the real Aspers casinos via live stream.
There are well over 1000 games to try with a preference for developers who also have experience in land based slot machines, which helps to differentiate Aspers from the rest and keep the site feeling like an addition to their casino portfolio rather than an off shoot.
Platform, Software and Games
Working with Daub Alderney, Aspers have created a site that runs neatly and quickly as well as having a unique appearance when so many other online casinos have cookie cutter websites.
The brand obviously want to make it clear that they are not just another online casino, and the appearance isn’t the only way they do this.
Their list of games mimics what you might find in their land based casinos, so many of the slots have real life counterparts that you could play if you visited their Northampton site, for instance. The providers themselves are the likes of Novomatic (they even have their own section on the menu) and IGT who both started life manufacturing gaming cabinets, but they do have top online only developers too like Playn’Go, Eyecon and Microgaming.
Their traditional casino game selection is incredibly varied and much more impressive than at most other online casinos. In fact, this site is as much about table games and live casino as it is about slots; they have really tried to recreate the atmosphere of a high street casino with their product choice.
To top it all of, the navigation system goes above and beyond, providing simple mechanics for getting around the site at the same time as utilising useful ways to find new games, such as filtering by game feature, paylines, or provider; so useful.
- Slots – Hundreds upon hundreds of easily searchable slots include real classics like Fishin Frenzy, Siberian Storm, and Davinci Diamonds. They have new releases too with some exclusive titles thrown in for good measure.
- Jackpots – There is no shortage as the Jackpot King mechanic makes an appearance alongside their own daily must drops and super pots. Around 160 of the games come with some sort of jackpot attached.
- Table Games – Baccarat, blackjack, roulette, and poker are all present in abundance – there is even digital craps available.
- Live Casino – This is something of a showpiece for Aspers because they actually have two live casinos, hosting games run by Evolution Gaming as well as Authentic Gaming. This, along with live streams to some of their own casino tables in the UK, makes Aspers one of the best live casino destinations on the internet.
To top it all off, the navigation system goes above and beyond, providing simple mechanics for getting around the site at the same time as utilising useful ways to find new games, such as filtering by game feature or provider; so useful.
A lot of sites essentially take their desktop site and condense it to create a mobile version, or alternatively, newer sites might create an app as a first port of call and then blow it up so that their desktop site is more or less on giant app.
Aspers’ mobile app does resemble the desktop site closely, but it is clearly its own animal. Navigation has been tweaked to optimise the user experience depending on the device they are using, and it is so intuitive you feel like you have been using it for years.
You will sacrifice nothing noticeable in terms of content by gaming on the smaller screen, and both the app and the mobile site function in the same way.
Unfortunately, we don’t have good news in terms of speed and performance. The app seemed to crash on us several times and while the mobile website fared much better, it was pretty slow to load when jumping between table games and all games, for example.
We love the brand and we love the website, but in all honesty the mobile product just isn’t ready. It looks fantastic and has been designed very well too, but it just doesn’t have the power to support the heavy load.
This will no doubt improve dramatically in due course, but for now we would stick to the desktop site.
|Banking Method||Max/Min Deposit||Max/Min Withdrawal||Notes|
|Debit Card||£10||£10||10 minutes|
The selection of payment methods may be limited next to other online casinos, but with debit cards, online wallets, and voucher payments all available 99% of players should have no issues here.
It’s fee free as we would hope to see, and the best bit of all is that moth withdrawals are processed within just 10 minutes. This isn’t a cast iron guarantee, but it is the norm. That is real service and very few other companies can match it.
Another great point is that Aspers meet the medium deposit protection level set out by the UKGC. This means that your money has some protection if the company was to go bust – not that this is likely. For reference, most online casinos offer no protection so Aspers are a cut above here.
The Aspers team can be contacted between 3am and midnight, which is a bit of an odd time to open it has to be said, but nevertheless it means that the service is available 21 hours a day, 7 days a week, which can’t be bad.
This goes for phone and live chat support, but of course you can email asking for help at any time. The fact that phone support is available at all is a great benefit, especially considering Aspers aren’t a huge online brand.
Live chat opens in a new browser window which isn’t ideal, but the team answer quickly and that is the most important thing.
In terms of self help, the FAQ is basic to say the least, but it does provide useful links to other areas of the site such as banking, contact etc, where some questions can be answered. Yes it could be improved, but their support is so good that it hardly matters.
Rarely does an online casino come with such a rich and unique history as Aspers.
The Aspers Group was founded by Damian Aspinall, and is named in loving memory of his father, John Aspinall.
John was a big name in gambling from the 50s until his death in 2000, and hugely influential in the way the gambling industry was formed, even taking the government to court decades ago and winning; Aspinall’s law is still on the statute books today.
He ran private games of Chemin de Fer at the homes of London’s elite, before opening several members only casinos for the high society of England’s capital.
He was a philanthropic man and passed this trait down to his son, Damian, although he made it clear that Damian was never to inherit his wealth – he would have to work for his fortune. This Damian did, becoming a millionaire in his own right by the age of 21 thanks to a successful property business.
After his father died, Damian launched Aspers with the aim of creating jobs and wealth for local communities. The group’s first casino was built in Newcastle in 2005, with another in Northampton following in 2008.
Their third would go on to be the busiest casino in the UK, and it opened in Stratford, London, to coincide with the Olympics in 2012. Over 30,000 people visited when it opened. Casino MK (Milton Keynes) came next, and Damian’s vision of improving the prospects for locals was realised as they recruited more than 40% of their workforce from the local long term unemployed.
The online casino didn’t launch until 2017 so it is a fairly new venture in relative terms, but it is run with the same vision and integrity.
A lot of gambling brands make claims about having a positive impact on communities, but Aspers have proven that they mean it many times over.
Read more about the company behind the online Aspers brand on our Rank Group company page.
Contact and License
- Live Chat – There is a direct link at the bottom of each page, but you can also access live chat via the ‘support’ page.
- Email – Account question? Support@aspers.com / Promotion question? email@example.com / Relationship advice? firstname.lastname@example.org (that last one isn’t real if you hadn’t already guessed)
- Phone – Freephone 0800 279 7632 or call 020 3887 9842. Calls may be recorded so use your best phone voice.
- @AspersCasino – It’s probably not worth following the account as it doesn’t update regularly, but now you know that it exists at least.
- Address – You can find the address of their 4 casinos on the site itself, but if you want to contact the license holder of the site you need to contact Daub Alderney, Inchalla, Le Val, Alderney, Channel Islands, GY9 3UL.
- UK Gambling License – 39022