BetVictor Review

BetVictor screenshot

BetVictor have always given off a lot of energy, with their quirky advertising campaigns and charismatic leader, Victor Chandler, giving the brand a customer facing reputation and keeping the business feeling human. Chandler himself is a bit of a trail blazer in many ways, being one of the first bookmakers to take his business online as well as leading the industry charge offshore to Gibraltar where the company is based, and where many others soon followed.

BetVictor is the self-styled Gentleman of Bookmaking, delivering top notch odds on the Football as well as a long list of other sports categories, and doing it all with humour, sophistication, and class.

It would be fair to say that the Sportsbook is the favourite child in the BetVictor family, yet the Casino offering still manages to put many of its competitors to shame. Over 2000 games are waiting to be played, from old classics to exciting new offerings from industry stalwarts and a few hungry new developers too.

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18+ New Customers only. Deposit, opt in and place a £5 qualifying bet at odds of 2.00 or greater within 7 days of opening a new account; excludes cashed out bets. Receive 2x £10 Free Sports Bets, valid on set events only at odds 2.00 or greater, expires in 7 days.  Plus a £10 Game Show Bonus, selected games, wager 40x to withdraw a max of £250. PayPal and Card Payments only. Geographical Restrictions and T&Cs Apply. Please Gamble Responsibly.
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A champion of new technology and a leader in their field, BetVictor have often been ahead of the pack with the latest industry trends, and they aren’t afraid of hard work either – only 400 staff run their worldwide operation.

Football, Racing, and Tennis bettors are well catered for here, and plenty of enhanced odds and innovative features and promotions make this a bookie that is well equipped to look after returning customers and new punters alike.

The Live Casino is powered by Evolution Gaming and is pretty meaty, especially good for Blackjack fans, but Poker players may feel somewhat disregarded since BetVictor ceased Poker operations in 2017 due to poor take up. Still, the company manages to pull in 500,000 players globally and turns over more than £1 billion annually, so they probably don’t need to start worrying any time soon.

Markets & Odds

BetVictor Markets and Odds

This is probably BetVictor’s main selling point, especially for Football bets. They consistently offer some of the best odds available on major European Football leagues, and this has been confirmed by a leading independent odds comparison site.  Not only that, but the coverage and depth of markets in this category is astounding. Global fixtures including women’s and youth team games are available, with ante post betting options on practically everything.

You may never have heard of some of them, but a win on Hapoel Nahalat Yehuda can be just as profitable as a win on Chelsea.

There’s never a dull moment if you bet on the Horses, with all races from UK & Ireland getting full coverage as well as Best Odds Guaranteed, plus, meetings as far away as South Africa, America, and the UAE are available. Tennis is another favourite, and you can bet on matches from France, Australia, and the US daily. It’s also rare to see odds available in Indo and Chinese, but they are an option here, alongside Fractional, Decimal, and American odds.

Speaking of odds, BetVictor are particularly strong in the field of Enhanced Odds, Bet Boosts, and Daily Specials. They will be evident when you explore each category or you can view them all together on the appropriate page. The Results Service, Bet Calculator, and Stats only enhance this already professional betting environment.

Overall there are 35 sports categories, with Futsal, 9 Ball Pool, and the lesser spotted Water Polo among them; and the wealth of American Sporting events deserves a mention, too. To be honest, you can’t go far wrong here.

Live Betting/Streaming

BetVictor Inplay

The in-play area does work well, we just want to make that clear. We particularly like the simplicity of the overview which makes browsing in-play markets uncomplicated and easy to manage. It’s just a bit sparse, even more so when looking at upcoming markets as opposed to those already in-play.

Once you open an event things are a little better visually, and just as good from a user perspective. It’s quick and it’s clean and there are stats available via the info graphic (although pretty limited on smaller fixtures), and BetVictor have developed all of this themselves too which makes it unique, so kudos for that.

Something else which works well is the combination of betting market categories and collapsible markets. Combined, these make browsing faster and page organisation neater and personalised to some degree; you can minimise anything you aren’t interested in and bypass swathes of unwanted markets using the filters.

There are usually at least 100 events to explore even at quieter times, with Football, Basketball, and Tennis taking the lions share; and actually, BetVictor cover more sports than many other bookies can claim to do. Plus, favourable odds combined with a wide range of bet types make for plenty of value and variety within each event.

If you like to stream the fixtures you are betting on this probably isn’t the place for you. They do offer streaming on UK & Irish Horse Racing if you have bet at least £1, but other than that there is not much to brag about, unfortunately.

It’s a product which functions perfectly and offers a lot when it comes to the nuts and bolts of betting, it just doesn’t have much flare.

Software, Platform, Games

BetVictor Casino

Entering the Casino, a classic simple design gives a polished effect that is easy on the eye and feels like a professional environment in which to play. The interface ties in well by not bombarding players with options, instead laying out a clear menu to break up the slate of games with the option to whittle down the selection by provider once you have chosen your category. Although there is a search bar, we would have been grateful for a few more options here so as not to be faced with a screen of 100s of slots, but actually, the reduced size of the game tiles makes the choice easier to take in and process.

We can’t fault the mechanics; the site is responsive and graphics load gently in a silky manner. There is actually something of the gentleman’s club about the interface which we really enjoy – a whisky and brandy type of gentleman’s club, not a dances and fluffy handcuffs one.

The game library exceeds 2000 in number, and Microgaming seem to be fighting with NYX for the top spot. NetEnt, Pragmatic Play, IGT, Play’N Go, Quickspin and others have a pretty even spread of the rest. These are all instant play, and include plenty of Megaways titles which have become all the rage.

  • Slots – A few exciting new slots are Clock Work Mice and Robin of Sherwood, but the ever-popular Starburst and Gonzo’s Quest also make an appearance. We could lose you for days exploring the rest.
  • Jackpots – There are more than 50 jackpots, and with some like Mega Moolah seeding at £1 million you know you are in for quite a ride.
  • Live Casino – However deep your pockets do or don’t go, you will be satisfied by one of the many games in the Live Casino. A huge Blackjack selection, lots of Roulette tables, plus Baccarat, Poker, and game Show offerings await.
  • Blackjack – Getting a special mention is Blackjack with a stonking 33 variations in the Live Casino and a further 9 in Table Games, from Blackjack Pairs to Blackjack Party.
  • Table Games – Around 20 RNG based table games exist, offering a good mix of Roulette, Blackjack, Baccarat, and poker.
  • Video Poker – Since BetVictor closed the doors of its Poker operation in 2017, one of these video poker games are your next best option. Try All American Poker for that authentic feel.
  • Instant Win – There are fast approaching 100 titles here that get straight to the point. Sports fans could try Red Card or Golden Boot 2018, otherwise Rainbow Magic or Epic Gems could be for you.

Lotto

BetVictor LottoA lot of online casinos include Lotto as a token extra to earn them a few extra pennies, but don’t put a great deal of effort into it. Not so at BetVictor.

It may be a small area of the site but it has been given the same classy treatment as everywhere else, and you play 10+ lotteries from around the world which you would otherwise not have access to. They also include Keno in this area.

Of course, you aren’t playing the real lottery, you are betting on the outcome of that lottery, but the end result is the same as BetVictor match the official jackpots. So should your numbers come up, you will win lottery sized payouts.

What’s more, some tickets are as cheap as 50p each, so a quick punt on a Spanish, Italian, American, German, Polish or Brazilian lottery is not only accessible but affordable.

Banking

Banking Method Max/Min Deposit Max/Min Withdrawal Notes
Debit Card £5 £5 3-6 Days
PayPal £5 £5 1-3 Days
Paysafecard £5 No Min Withdrawal Available
Bank Transfer £20 £25 3-10 Days

Your specific allowances will vary depending on your location and status at the casino, but for the most part if you are UK based, the table above will serve you well as a guide.

Low minimums on withdrawals and deposits, unlimited withdrawal maximums via BACS, plus the use of Paypal are a credit to BetVictor, and there are plenty of other options if you aren’t a Paypal fan as well. There doesn’t seem to be a good reason for the unusually long processing time when withdrawing using an E-wallet, but they may just be covering their backs by stating a potentially longer wait.

Some of the processing times listed are a little longer than we like to see, especially when it comes to e-wallets. BetVictor claim to process withdrawals their end within 24 hours max although they aim for same day release, so maybe they are just managing expectations with these wait times.

Nevertheless, everything seems to be in order here and while it isn’t their strongest area there are other bookies who fare much worse.

Features

We have already mentioned the frequency and potential profitability of the regular Enhanced Odds, as well as the Bet Calculator and Results Service – so let’s have a look at one or two other betting features at BetVictor:

Virtuals

Bet Victor VirtualsWe are often a little mean about the virtuals, but do you know what, BetVictor gives fans of the genre a decent product to play with, with events starting every 3 minutes.

There are only 6 categories – Football, Horses, Dogs, Speedway, Motor Racing, and Cycling – but the graphics are some of the best we have seen, with various weather conditions to boot.

The commentary could be better, we noticed it glitched in and out once or twice in Motor Racing and is a little lack luster on the Horses, but the Football commentary is great.

It’s a Virtual Sports area for fans of racing sports really, but the Football has a much better depth of markets than we have seen on virtuals elsewhere.

#PriceItUp & Bet Builder

Bet Victor #PriceItUpGiving the punter more control than ever, and even allowing them to tweak existing bets, is the #PriceItUp Bet Builder.

#PriceItUp existed to allow customers to request a price on any bet they could come up with. Now, with a few recent additions to the product, bettors can manually combine up to 10 individual selections in a single match accumulator bet. This makes it the most powerful bet builder on the market.

It’s only available for Football and it’s easy enough to use; you just navigate to the match you want to bet on, find the #PriceItUp button and then explore all of the markets and combinations before making your selections. Once your odds have been formulated (which takes seconds) you just lay your stake and cross your fingers.

Cash Out

Cash Out is a regular sight these days, and at BetVictor it will be available only on Football, Tennis, Basketball, Horse Racing, Snooker, Badminton, Table tennis, and Volleyball markets. The Cash Out icon will clearly indicate whether or not your particular bet qualifies.

In a nutshell, the feature allows you to take a profit or a loss before a bet has finished. You will be given a new price at the time you request Cash Out and this price will be based on live market odds.

You might want to use it if your selection is currently winning (and you bet on them to win) but they are starting to falter and the other team looks like scoring. You will take a smaller profit, but at least that profit is guaranteed; whereas if you wait for the game to finish, the other team could score meaning you lose your stake. You could use this the other way around too, and claw back some of your stake to reduce your loss.

BetVictor Cash Out

Partial Cash Out

This is exactly the same idea, except you can play with the odds further by leaving a percentage of your initial bet in at the original price.

For example: You have bet £10 that Joshua will knock out Fury in round 5 (relax, its just an example). Fury has had a good few first rounds and is dominating, but Joshua lands a hammer blow at the beginning of round 5 and Fury staggers. It’s crunch time for you and your wager. On the one hand, Joshua could follow through and knock him out, but if Fury survives the round your bet is lost.

In this scenario, you could Cash Out £5 of your bet at new odds and leave the other £5 in at the original odds. This way, if Joshua knocks Fury out you still get the profit on half of your bet, but if he doesn’t you have reclaimed some of your stake.

Desktop Website

BetVictor Desktop Website

The website is visually striking and exudes professionalism, just as you might expect from the Gentleman of Bookmaking – it could have stepped straight out of a tailors on Saville Row.

It isn’t just cut well, it moves with style too. You can navigate from page to page in no time, and all of the icons and text have the perfect blend of tone and colour, making them easy to differentiate and take in. This is also thanks, in part, to the layout, which is airy and neat but still packed with content; it really is the show home of online bookies.

Featured Links, Popular Bets, Popular Pages, and All Sports are the immediate options from the Homepage; while a taskbar grants access to the sports categories on which BetVictor focuses most of their attention. You should never be more than a few clicks away from your next bet.

Each sports category gets its own overview page once selected, highlighting any live games or enhanced odds offers before allowing you to choose a tournament or league to bet on. This works well and its good to have the offers right there in front of you.

If we had one suggestion for improvement it would be to use the full width of the screen, but they have managed to make the site feel spacious in spite of not doing this so what do we know. However, a better system could have been employed for structuring leagues within sports categories, as this can be a bit of a scroll-a-thon.

These are minor points, though, and what impresses us the most is that BetVictor handle everything on the technical side in-house, so they have built the interface from a platform they developed themselves. However they did it, they are clearly using the right tools for the job.

Mobile Website

BetVictor MobileSorry to gush, but this really is a work of art. Absolutely top of the range.

You can feel the quality as you smoothly travel around the site, with some innovative features to make navigation fun and the interface incredibly easy to interact with. A lot of these are tiny details, like nifty mini menus within menus, but it’s these little extras that make it a cut above.

Cash Out, Bet Slip, and Open Bets are your immediate options which makes perfect sense for a mobile product as you are more likely to be using it in-play, and the way the Main Menu functions is probably the best in the industry.

The in-play area utilises collapsible categories (that look amazing by the way), and once you expand a particular event the infographic works like a dream, with Stats, Commentary, and the many betting options sensibly organised by type below.

The app feels cleaner and smoother than the mobile site, the arrangement of the game tiles is more satisfying to look at and they seem to load with less effort. The mobile site isn’t far behind though, and has the benefit of retaining some of the filtering options from the desktop site that didn’t make it onto the app. Both are beautiful to look at and use, with Live Chat and the ability to jump across to the Sports Book easily available. Around 300 of the games have made the transition to mobile which is plenty to be getting on with, some are available in free play too, and loading times are acceptable.

Negatives, if you can call them that, would be that it they are both geared more towards the Sports Book, although that doesn’t get in the way, and the app crashed on us once when we tried to do a few other things at the same time.

Just like the desktop site it is crisp, clean, and inspires confidence with absolutely no gimmicks or fuss.

About

BetVictor Logo

BetVictor has existed, in one form or another, since 1946, when William Chandler ran the Walthamstow Greyhound Stadium. Once gambling in the UK was legalised Chandler was quick to react, setting up their first bricks and mortar betting shop in 1963. William’s son, Victor (not that Victor), took over the running of the business soon after, and in a moment of ego the Victor Chandler brand was born.

Victor passed both his self-admiration and his name down to his son, Victor, before tragically passing away in 1974, ultimately passing on the company as well. Victor Chandler Jnr was only in his mid-20s when he became chairman of the family business.; these days, BetVictor is an online only enterprise.

They are known for their pioneering attitude, fearlessness when it comes to new technology, and defiance in doing things their own way. Indeed, Victor Chandler was one of the first bookmakers to go online with his company back in 1998. Another shrewd move from Chandler saw him shift the company offshore to avoid UK Gambling Tax, with competitors taking his lead soon after; it has even been suggested that this was the reason that Gordon Brown abolished the Gambling Tax in 2001.

Perhaps much of the character associated with the business comes from the people at the top. William Chandler was a charismatic chap, and when he passed the business on to his son Victor, who subsequently rebranded the company under his own name (big head), things only got better. Victor Chandler senior died suddenly in 1974, and his son, Victor Chandler Jnr, took over the business. It was this Victor Chandler who ultimately turned BetVictor into the success that it is today, and perhaps the confidence of youth had something to do with it. They now turn over more than £1 billion annually serving more than half a million customers in over 160 countries.

Sponsorship and advertising have played their part in the company’s growth, and the old Chandler ego showed it’s face once more when Victor himself starred alongside Paul Kaye in a successful TV advertising campaign. The company also became the official betting partner of Chelsea FC for a time, and principal partner of Liverpool FC soon after.

In 2014, Victor Chandler handed over the reins to a major shareholder, Michael Tabor, and for the first time, the Chandler family no longer owned BetVictor. Tabor continued in the same vein, however, tenaciously pioneering in-house technology to deliver cash out, in-play betting, and a mobile app to their customers without having to rely on outside help.

Why Bet With BetVictor?

If you can’t be bothered to shop around or keep track of multiple accounts with different bookies, BetVictor will give you good prices and a no fuss gambling experience.

It is also a perfect choice for professional gamblers who like to dip between a curated list of bookies, as the Football markets are extensive, the odds up there with the best, and the site’s infrastructure is strong and supports many useful features that the novice bettor wouldn’t usually use.

While the in-play capabilities are on the whole very good, if you are a fan of Live Streaming you will no doubt have more luck somewhere else.

If you bet mostly on your mobile then BetVictor has to be a serious consideration.

Customer Support

BetVictor Customer Support

It’s always nice when a betting site makes it easy for players to reach them, it feels welcoming and shows that they take their responsibilities seriously. Well Bet Victor’s customer service centre is open 24/7 and is available anytime, so you are well taken care of there.

Our experience using Live Chat was smooth and rapid, we were connected to an operator almost immediately and she was friendly and quick to respond. This experience may vary depending on who you get though, as the second person we spoke to was much less helpful. Reports on e-mail response times are good too.

The searchable Help Centre is BetVictor’s take on an FAQ. It’s a little frustrating in truth as you need to search quite specific terms to get what you want, so there is room for improvement here; but with so many other help options available to you it shouldn’t hold you back.

There is an ever-present speech bubble icon which you would assume to be Live Chat, but in actual fact is just a way to send a message/email.

Email and Phone are also available, you can even request a call back which you don’t see very often, and the Twitter account even advertises social media exclusive offers. On top of this, there is a Suggestion Box from which you can Suggest, Complain, or Compliment the company, and we support the fact they are actively encouraging feedback from punters, it’s great to see.

So, on paper everything is in place to offer a fantastic support service, it just needs to be structured into a single incorporated interface in our opinion.

Contact

  • Live Chat – Follow the instructions above and once you make it through the labyrinth you will be answered quickly by a very knowledgeable team member. Opens in a new window.
  • Email – You can use the weird speech bubble form, or you could just email help@betvictor.com – which seems more sensible.
  • Phone – There are a few numbers knocking around the internet. BetVictor advertises 00447537416837 as an SMS option and 08000 612 809 is another to try. If you struggle request a call back.
  • @BetVictor – Maintaining the professional vibe, this account still manages a healthy does of adult humour. Not that sort of adult humour. Grow up.
  • Address – BetVictor Ltd, BetVictor Suite 2.01, World Trade Centre, Bayside Rd, GIBRALTAR GX11 1AA
  • UK Gambling Licence – 39576
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