Mr Green Review - No UK Customers

Mr Green closed their sportsbook to the UK in September 2022 and eventually closed their casino to the UK in April 2024.  Non-UK residents can still play but if you are based in the UK then the services are no longer available.

Mr Green screenshot

It’s difficult not to be impressed with a casino that offers over 1700 games, a top quality user friendly website that is jam packed with content, and state of the art player safety and responsible gambling capabilities. What’s more, all of this is delivered with humour and pizzazz – even the loading screens are amusing. Mr Green might not be the only online betting site with an imaginary character as its’ figurehead, but it sets itself apart in so many other ways.

Born from the minds of three Swedish iGaming entrepreneurs, Mr Green has developed working relationships with scores of providers big and small, making this a fantastic choice for those that like to discover new slots and lesser known developers, and Live players will be equally impressed with a truly in depth and immersive Live Casino experience. There are Mr Green exclusives in both categories too, including a few slot games featuring the suited and booted gentleman himself.

There is a reason the casino has won so many awards, including the coveted Online Casino Operator of the Year at the IGA’s three years running from 2013-2015; and both the Mobile and Gaming Operator of the Year the two years after that.

Mr Green had a very strong sportsbook powered by Kambi (the same as Unibet and some other big operators), this launched in 2016.  Initially this was pretty much a casino add-on and it wouldn’t have impressed any serious sports bettors, but then the company were bought out by William Hill in 2018, who’s resources and knowledge couldn’t help but rub off on Mr Green.

They significantly improved the product to the point where Mr Green is good enough to recommend for sports betting in its own right, and not many brands that started life as casinos can say that. However, in 2020 they took the decision to close the sportsbook to the UK as part of a strategic review following the takeover of the William Hill Group by 888.  The sportsbook still operates in Ireland and casino and gaming are still offered to the UK.

In truth, it’s hard to find fault with Mr Green, but since we are super diligent we did manage to find one or two little niggles for you. Keep reading to find out more.

Casino Software, Platform, Games

Mr Green Games

Mr Green have, somehow, managed to create an interface that is overwhelmingly stacked with options, but never a chore to use. All of the fun stuff is channelled into the main task bar (Casino, Live Casino, Sportsbook etc) and the corresponding sub task bar (Slots, Table Games, Instant win etc when in the Casino); while the more practical options such as the FAQ, About Us and T’s & C’s are tucked away nicely under the Menu button; easy to find but not in the way. Useful quick links to your account info, Banking and Alerts stick at the top of the page.

The site runs instantly from your browser so there is nothing to download, it’s not 2002, while the games come from far and wide and in huge numbers too. There are literally thousands of Slots for a start, from top software developers like Netent, Microgaming, IGT, Playtech, Play’N GO, Yggsdrasil – the list goes on; but Mr Green also gives plenty of smaller providers a crack at the whip, Elk Studios and Red Tiger to name just two. While it’s great that the site is stuffed with so much game diversity, it’s not possible to categorise slots further, and it would take you all day to scroll through the lot. You can use the search bar but that’s no good for exploring, although if you are looking specifically for jackpots or table games these have their own page.

The unmistakable branding adorns the graphically heavy site but doesn’t seem to slow it down too much; maybe a step here and there but nothing eye rolling. And although the site is very busy and feature rich it always feels intuitive and easy to navigate, with everything stored in its rightful place. Perhaps they took inspiration from their Swedish friends and clever storage experts, IKEA?

  • Slots – The mother-load. 1700+ titles will keep you busy until the end of time. Why not try an exclusive like Lucky Mr Green or Mr Green’s Grand Tour?
  • Live Casino – Evolution Gaming and NetEnt fight for dominance in the Live Casino, with more than 50 titles on show. As well as a healthy number of Blackjack and Roulette tables with a pleasing range of table limits, you could also try Football Studio or Dream Catcher.
  • Jackpots – We found a tidy 110+ Jackpots with Mega Moolah, Rainbow Jackpots and Andy Capp all making an appearance.
  • Table Games – A total of 40+ Table Games consist almost exclusively of Roulette and Blackjack variations. The one exception is Caribbean Stud, leaving Poker fans high and dry.
  • Instant Wins – Diamond Deal and Red Card are two of the 35+ options available here. Grabba Dabba Dough is another and is as fun to play as it is to say.
  • Virtual Sports – Nestled in there for the sports fans, 16 virtual games cover Greyhounds, Trotting, Speedway, Football, Velodrome, Horses, Cycling and Tennis.
  • Reel Thrill – These competitions pit you against your fellow players to win extra’s if you make the leader board. Points are earned on percentage, so a 25p spin that wins £10 is worth more points than a £100 sin that wins £150 – which keeps things fair for all.

On a separate note: Mr Green’s website could be used as an instruction manual for online gamers. There is so much detail on every aspect of play available to digest, including how individual game categories tend to work, how to make the most of bonuses, and how the industry works as a whole. If you are a new player this veritable encyclopaedia is absolute gold.


Mr Green BingoThey usually have a good handful of well run bingo rooms on the go at any one time using the 75, 80, or 90 ball variants, but liquidity isn’t always great and so prizes can be on the low side too. Not always though, some of their jackpot games reach triple figures.

The mini side games are drawn from their slot catalogue so there are plenty of familiar titles in there for you to enjoy alongside your bingo if you want to up the ante and the pace of play.

Keno is another option at Mr. Green, and while we are well aware that it is not the same game as bingo (it’s more like the lottery really) it is similarly paced and games run on a cycle starting every minute or so.


Mr Green Sports

After a little gentle nudging from new owner William Hill, Mr Green’s sportsbook took on new life, and now it is a multi faceted beast that offers markets on 30+ sports as well as Politics, TV & Novelty, and Mr Green Specials.

There is a lot of in play betting action and loads of stats to get stuck into if you are the type to crunch the numbers before placing your wager, the only thing missing really is live streaming but that is easy enough to get around – there are plenty of other places to stream from if you like the odds at Mr. Green.

Odds are available as fractions, decimals, or in the American style, whichever you find easiest to work with, and the odds themselves are usually favourable. This isn’t always possible for newer sportsbooks to achieve but Mr. Green have taken the long term approach by not taking too much of a margin, especially on sports like Boxing and Rugby, while managing to stay competitive in most other categories.

It’s not much cop as far as promotions go, not yet anyway, but the interface works extremely well both in terms of design and functionality, and it feels like a cutting edge place to bet.

A reminder, however, that the sportsbook is no longer available to UK customers.


Mr Green MobileSince Mr Green keeps winning Mobile Operator of the Year at the IGA’s you would expect their mobile offering to be top notch, and it is. A good 75% of the games on the desktop site have successfully made it over to the mobile version, the help icon is on hand instantly if you need it, and the layout is reminiscent of the main site too, so you shouldn’t get stuck. We would advise using the search box here though, or else you could spend your whole bus journey trying to find your favourite game.

Using the mobile site for sports betting is very satisfying thanks to the horizontal scrolling options that enable to user to flick between sports, offers, and live events without having to travel down the page. They even use what loading times there are to display current in-play scores which might pique your interest.

The app doesn’t fair quite as well if you ask us. It’s an altogether different product and the interface is much less user friendly than the mobile site, lacking the style and sophistication found elsewhere. All of Mr Green’s offerings (Sportsbook, Live Games etc) are contained within a single app, but once Casino is selected you are simply shown All Games with nothing but a ‘search’ button to help you. No categorisation or anything. It’s pretty barren and, sadly, we didn’t like it.

Focusing on the mobile site, we did have some issues with loading times but they weren’t horrendous, and once it’s happy the site is extremely responsive and flows beautifully. We suspect that all but the most impatient of gamers will find the extra few seconds a small price to pay for such a quality product, and for the rest Mr Green offers some advice on the loading screen: “Patience my young grasshopper”.


Banking Method Max/Min Deposit Max/Min Withdrawal Notes
Debit Card £10 £10 1- 5 Days
PayPal £10 £10 Instant - 2 hours
Neteller £10 £10 Instant - 2 hours
Skrill £10 £10 Instant - 2 hours
Paysafecard £10 £10 Instant - 2 hours
Bank Transfer £10 £10 1-5 Days

It was all going so well and then… fee’s. It’s becoming rarer and rarer to see deposit/withdrawal fee’s these days, but sadly, they’re still here. Mr Green will charge you £1 to withdraw up to £100 and 1% up to a maximum of £10 thereafter. Be aware that there is also a 3.9% fee to deposit with Paysafecard.

To be honest the rest of the site is so good that this is just about forgivable, but it’s still disappointing to see. On the plus side, withdrawals are processed quickly and there aren’t really any limits, while deposit limits vary from player to player.

All the favourite banking methods are available, including the ever popular Paypal, but they haven’t gone overboard with more obscure options. We have drawn up a table demonstrating the basics above.


Mr Green StoryAlthough Mr Green hit the scene in 2008 it was officially founded in 2007, however, the casino’s story actually goes back further still. It was the brain child of three Swedish entrepreneurs; Fredrik Sidfalk, Henrik Bergquist and Mikael Pawlo; but Sidfalk and Bergquist had form in the area having founded Betsson way back in 2001 along with Anders Holmgren, who was arrested on suspicion of insider trading in 2018 – naughty naughty. To make things complicated (as these companies like to do) Mr Green actually has a parent company named Mr Green and Co AB, but Mr Green Ltd itself is the biggest of the group.

Mr Green was something of a trend setter when it opened, being one of the first online casinos to offer games from different providers and creating a seamless wallet solution rendering the need to trade chips to play games from different vendors obsolete. They have carried on in the same vein and these days offer games from developers too numerous to count.

A Sportsbook was added to the product list in 2016, and was improved upon greatly in 2017, coinciding with their becoming the official partner of Celtic Football Club as well as the head sponsor of the Professional Darts Corporation Players Championship Finals. 2017 was a big year for the casino all round, as it also saw the introduction of The Green Gaming Predictive Tool which the company developed to highlight risk behaviour and help players who develop dangerous habits or betting patterns.

All of these commendable achievements haven’t gone unrecognised: not only are Mr Green a multi award winning casino, but they have won at least one award every single year since 2009. Now that is impressive by anyone’s standards.

Read more about the company behind the brand on our William Hill company page.

Customer Service

Mr Green Customer Service

First of all, Mr Green should be applauded for their commitment to player safety. They state that they are a casino that puts the player first, as do many others, but unlike many others they really deliver the goods. Huge investments have been made to The Green Gaming Programme allowing players to set risk limits which are then monitored and adjusted accordingly by the casino.

Their contact channels are openly available and easy to find which is always a good sign, and what’s more, the customer service team seemingly never sleeps; they are on hand 24/7 including on public holidays via Live Chat, E-mail or telephone if you prefer real human interaction.

Their players really do seem to be at the heart of everything they do, and that is refreshing to see. All casino’s pay lip service to their customers, but here it is the real deal, and the reps we spoke to answered with humour and curtesy, which goes a long way.

License & Contact

  • Live Chat – Hit the green speech bubble that is ever present at the bottom of the screen and you will be connected to a – probably quite witty – operator.
  • E-mail – A helpful response will come back speedily if you contact [email protected]
  • Phone –  +442035100870 is the number to call – you can even FaceTime! Note: not a freephone number.
  • @mrgreencasino – It’s a token gesture really since updates are irregular at best. The Sportsbook account fares much better.
  • Address – Level 7 Tagliaferro Business Centre, High Street, SLIEMA, SLM 1549
  • UK Gambling License – 39264